🛑 Arive Not Showing Signed Docs? Fix the Docusign Authorization Bug Fast!

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Corey Burns

Shared October 13, 2025

Your borrower swears they signed—but Arive still shows it as unsigned? 🤔 You’re not crazy—this is a known Docusign issue inside Arive LOS. In this quick tutorial, I’ll show you exactly how to fix it in seconds. ⭐ In this video, you’ll learn: • Why your Docusign Access Authorization can expire without warning 🕒 • How that causes Arive LOS to stop updating signed borrower needs • The simple “Re-Authorize” fix that restores document sync instantly 🔄 • How to confirm your borrower’s e-signs have updated correctly ✅ 💡 If you found this helpful, hit 👍 and subscribe for more Mortgage Tech Tips every week! 𝗔𝗕𝗢𝗨𝗧 𝗧𝗛𝗜𝗦 𝗖𝗛𝗔𝗡𝗡𝗘𝗟 My name is Corey Burns, and this channel is dedicated to helping mortgage professionals streamline operations and master their tech stack, including Arive LOS and Microsoft Power Platform. We cover workflow automation, report building, and process optimization to help you close more loans, faster. 𝗟𝗘𝗧'𝗦 𝗖𝗢𝗡𝗡𝗘𝗖𝗧 ▸ YouTube: / @corey_burns ▸ LinkedIn: www.linkedin.com/in/coreytburns ☕ SUPPORT THE CHANNEL ▸ Buy Me A Coffee: buymeacoffee.com/burnsdevelopment